24/7 help from a specially trained OnStar Advisor.

ONSTAR SAFETY & SECURITY

When the unexpected happens out on the road, the last thing you want is to be alone. OnStar® is there to give confidence, safety and security. With OnStar, a specially trained Emergency Medical Dispatch-certified Advisor* is there, ready to help.

Video describing OnStar's Safety and Security Plan.

The unexpected can happen at any time. When it does, the last thing you want is to be alone.

With the OnStar1, someone always has your back. No matter what happens on the road, you’ll have peace of mind, an OnStar Advisor is just a button-push away, ready to help.

Automatic Crash Response icon.

Automatic Crash Response2

Built-in sensors are designed to automatically alert OnStar if you’re in a crash, so an Advisor can help pinpoint your vehicle and direct first responders to your location.

Icone d'assistance routière.

Roadside Assistance3

If you’re stranded, have a flat tire or need a tow, an OnStar Advisor can contact a local service provider to help get you the assistance you need.

Emergency Services icon.

Emergency Services2

A priority connection to a specially trained OnStar Advisor who can contact emergency service providers and provide certain types of critical assistance, should you need help.

Stolen Vehicle Assistance icon.

Stolen Vehicle Assistance4

If your vehicle is stolen, OnStar technology is designed to help locate the vehicle, so that an OnStar Advisor can work with authorities to attempt to recover it.

Crisis Assist icon.

Crisis Assist2

Designed to provide you with emergency resources if you’re caught in a crisis or severe weather situation, such as special routing assistance and help locating shelter.

Turn-by-Turn Navigation icon.

Turn-by-Turn Navigation5

An OnStar Advisor can guide you to a destination and download the directions to your vehicle (if properly equipped), even if you don’t know the exact address.

A specially trained OnStar Advisor, on-call to help.

Technology with a human touch

It’s not an easy job being an OnStar Advisor. It takes intelligence, rigorous training and an intense desire to help others. We’re proud of the work that they do — not just to help our Members have better driving experiences, but also for the work they do to help save lives. And we’re sure that once you’ve had a chance to talk with one of our specially trained Advisors, you’ll see just how powerful the human connection can be for you too.