Your complete satisfaction is important to us. Contact us today to learn more about new Cadillac vehicles, financial services and more.
Cadillac Live is a digital showroom that allows you to connect with a Cadillac Live agent in real-time and experience an intimate first-person view of our newest vehicles, ask questions, then book an appointment with a dealer, if you wish. All from the comfort of your home or office.
FOR OWNER’S ASSISTANCE
Mon-Fri: 8am-9pm EST
Sat: 9am-5pm EST
Make sure you have the following information available:
- Your Vehicle Identification Number (VIN)
- Dealership name and location
- Vehicle delivery date
- Current mileage
FOR ASSISTANCE WITH NEW VEHICLE PROMOTIONS OR INCENTIVES
FOR OWNER CENTRE ONLINE ASSISTANCE
Mon-Sat: 8am – 9pm EST (CLOSED SUNDAYS)
Toll-free number: 1-877-558-8352
FOR GENERAL QUESTIONS AND COMMENTS
Customer Care Centre CA1-163-005
General Motors of Canada
500 Wentworth Street W
Oshawa, ON L1J 0C5
IN THE UNITED STATES
Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169
Get notifications on the latest in Cadillac racing, current offers, public events, and more.
STILL NEED HELP?
You can visit the FAQ page to find answers to our most frequently asked questions or reach out to a dealer to discuss it in person.