CONTACT US

View your vehicle status, schedule service, contact roadside assistance, send destinations to your vehicle’s navigation system and even start or stop your engine right from the palm of your hand.

Create a support request for issues like driving and safety features, over the air software updates, Wi-Fi, or other vehicle features. An advisor will contact you in 1 business day. For online support, browse the support articles.

Need an answer quick? Our customer care ambassadors are available online.  
Monday-Saturday, 8:00 a.m. to 9:00 p.m. ET. Not available Sundays

CUSTOMER CARE CENTRE

1-888-446-2000 (English, French)
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Closed Sundays
 
For TTY users call our Telecommunications Relay services at 711 for assistance and contact 1-800-263-3777
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Closed Sundays
 
EV CONCIERGE
If you have a question, comment, or problem with a product or service, let us know; we will be happy to serve you.
1-833-382-4389

ROADSIDE ASSISTANCE
If you experience any problem with your GM vehicle during its warranty period, round-the-clock Roadside Assistance is available via a toll-free number from anywhere in Canada or the United States.
1-800-882-1112
 
GM EARNINGS
Questions about GM Earnings?
Call us at 1-888-446-6232

Customer care centre CA1-163-005
General Motors of Canada
500 Wentworth Street W
Oshawa, ON
L1J 0C
 
Any other business related correspondence should be mailed to the following address: 
 
Main mailing department CA1-002-002
General Motors of Canada
500 Wentworth Street W
Oshawa, ON
L1J 0C