CONTACT US

Your complete satisfaction is important to us. Contact us today to learn more about new Cadillac vehicles, financial services and more.

What is Cadillac Live?

Cadillac Live is a digital showroom that allows you to connect with a Cadillac Live agent in real-time and experience an intimate first-person view of our newest vehicles, ask questions, then book an appointment with a dealer, if you wish. All from the comfort of your home or office.

24/7 ROADSIDE ASSISTANCE

VIA ONSTAR

If your Cadillac has an active OnStar service plan, you can simply press your blue OnStar button to request roadside assistance.

VIA PHONE

1-800-882-1112

PHONE

FOR OWNER’S ASSISTANCE

Service Hours:

Mon-Fri: 8am-9pm EST
Sat: 9am-5pm EST
Sun: Closed 

Phone number:

Inside Canada: 1-888-446-2000

Inside the U.S.: 1-800-333-4223

International Inquiries: 1-905-644-4112

Make sure you have the following information available:

  1. Your Vehicle Identification Number (VIN)
  2. Dealership name and location
  3. Vehicle delivery date
  4. Current mileage

FOR ASSISTANCE WITH NEW VEHICLE PROMOTIONS OR INCENTIVES

Phone Number:

 1-888-446-2000

FOR OWNER CENTRE ONLINE ASSISTANCE

Service Hours:

Mon-Sat: 8am – 9pm EST (CLOSED SUNDAYS)

Phone Number:

Toll-free number: 1-877-558-8352

My GM Earnings:

1-888-446-6232

GM Financial:

1-800-465-4591

MAIL

FOR GENERAL QUESTIONS AND COMMENTS 

IN CANADA

Customer Care Centre CA1-163-005

General Motors of Canada

500 Wentworth Street W

Oshawa, ON  L1J 0C5

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STILL NEED HELP?

You can visit the FAQ page to find answers to our most frequently asked questions or reach out to a dealer to discuss it in person.

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