Cadillac Connected Vehicle Services | Cadillac Canada

LEARN MORE ABOUT ONSTAR® AND CADILLAC CONNECTED SERVICES

LEARN MORE ABOUT ONSTAR® AND CADILLAC CONNECTED SERVICES

SPEAK TO A CADILLAC LIVE AGENT

LEARN MORE ABOUT ONSTAR® AND CADILLAC CONNECTED SERVICES

LEARN MORE ABOUT ONSTAR® AND CADILLAC CONNECTED SERVICES

SPEAK TO A CADILLAC LIVE AGENT

CONNECTED VEHICLE SERVICES

Take ownership to the next level. Cadillac vehicles are equipped to connect with your digital life. Compare each Cadillac Connected Vehicle Services plan and discover the perfect option for you.

WHAT IS CONNECTED SERVICES?


Connected Services allow you to access in-vehicle apps, receive diagnostic notifications, schedule services and more behind the wheel.
 
Get the most out of your vehicle. Help maximize your experience with enhanced vehicle management or bundling options.

WHAT'S INCLUDED WITH CONNECTED SERVICES?

VEHICLE DIAGNOSTICS & MAINTENANCE

NOTIFICATIONS TO KEEP YOU UPDATED


With Vehicle Diagnostics, monitor key operating systems and receive regular updates about your Cadillac’s health. And with On-Demand Diagnostics, simply push the blue OnStar button (requires select paid plan) if a light comes on your dashboard to alert an Advisor to run a real-time diagnostics check on key operating systems.
 
Keep pace with Dealer Maintenance Notifications. If enrolled, your vehicle can automatically notify your preferred dealer when routine service is due. The dealer can then contact you to schedule an appointment.   

IN-VEHICLE APPS

TECHNOLOGY TO HELP KEEP YOU CONNECTED


Make the most of each drive. Choose from a selection of streaming apps such as Spotify or Audiobooks.

ADDITIONAL FEATURES

CADILLAC SMART DRIVER


Smart features. Cadillac Smart Driver. See how you compare to other anonymous drivers and get tips that can help you improve your driving.

REMOTE KEY FOB


Lock and unlock your doors if properly equipped, flash the lights and honk the horn right from your compatible myCadillac app.

AVAILABLE 4G LTE WI-FI® HOTSPOT


The built-in 4G LTE Wi-Fi® Hotspot (data plan required) helps you and your Cadillac stay connected, even when you’re on the road. Whether you use your vehicle as a mobile office or need to keep kids entertained, your vehicle can help you do that.

CONNECTED NAVIGATION


You can receive traffic updates, find parking and learn local fuel prices. Discover new destinations by connecting to the cloud. Do all of this and more with enhanced voice recognition.

TURN-BY-TURN NAVIGATION


Go with ease. Push the blue OnStar button and say where you want to go. Directions will be downloaded to the vehicle and a voice will call out every turn.

VEHICLE LOCATE


Using your available myCadillac app, you can set boundary notifications, request your vehicle’s location and see it on a map, and set and share custom notifications for arrivals and departures.


GET MORE WITH YOUR PLAN

BE SAFE OUT THERE

ONSTAR SAFETY & SECURITY PLAN


The OnStar Safety & Security Plan is designed to give you confidence and peace of mind. This plan includes great features such as:

 

  • Automatic Crash Response
  • Stolen Vehicle Assistance
  • Emergency Services
  • Crisis Assist
  • Roadside Assistance
  • Turn-by-Turn Navigation
LEARN MORE

CHOOSE A PLAN AND ELEVATE YOUR OWNERSHIP

CONNECTED ACCESS


SIMPLE TOOLS FOR SMARTER OWNERSHIP

  • Vehicle Diagnostics
  • Dealer Maintenance Notification
  • Cadillac Smart Driver
  • In-Vehicle App Access (Data Plan Required)
  • Free Mobile App Services

NO ADDITIONAL CHARGE

REMOTE ACCESS


ENHANCED VEHICLE MANAGEMENT

INCLUDES CONNECTED ACCESS FEATURES, PLUS:

  • Remote Key Fob
  • On-Demand Diagnostics
  • Cadillac Smart Driver
  • Vehicle Locate
  • Home to vehicle voice control using Amazon Alexa and Google Assistant

$14.99/MONTH   |  $149.90/YEAR

PREMIUM ACCESS


MAXIMIZE YOUR BENEFITS TO MAXIMIZE YOUR OWNERSHIP

INCLUDES REMOTE ACCESS FEATURES, PLUS:

  • Connected Navigation
  • 4G LTE Data
  • Turn-by-Turn Navigation
  • In-Vehicle App Access

$42.99/MONTH

WITH AVAILABLE ONSTAR SAFETY AND SECURITY PLAN

GO BEYOND WITH

ONSTAR® SAFETY & SECURITY

 

$24.99/MONTH   |   $249.90/YEAR

 

GO BEYOND WITH

REMOTE ACCESS +
ONSTAR® SAFETY & SECURITY

$34.99/MONTH   |   $349.90/YEAR

GO BEYOND WITH

PREMIUM ACCESS +
ONSTAR® SAFETY & SECURITY

 

$62.99/MONTH


  • Connected vehicle services require a connected vehicle services plan or trial, connected hardware, vehicle electrical system (including battery), wireless service and GPS satellite signal to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Visit onstar.ca for coverage map, details and system limitations.

  • Additional data plan rates may apply. Available on select GM vehicles with compatible hardware. Third-party trademarks are the property of their respective third-party owners and used under agreement. Visit onstar.ca for service limitations, availability and service plan details. Requires active connected vehicle services and data plan or connection to an external Wi-Fi Hotspot. Vehicle data plans provided by AT&T or its local service provider. Services are subject to user terms and limitations. Visit onstar.ca for more details.

  • Capabilities vary by model and/or vehicle configuration and service plan. Visit onstar.ca for vehicle availability. Message and data rates may apply. Requires active service, email address on file and enrollment in Vehicle Diagnostics. Not all issues will deliver alerts. On-Demand Diagnostics requires a paid service plan.

  • Customers can visit Spotify.com on their smartphone, tablet or computer to purchase a Premium Spotify subscription. Requires premium subscription to use Spotify. Visit www.spotify.com/auto on your smartphone, tablet or computer to purchase a Premium Spotify subscription. Available only on vehicles equipped with an IOS, IOU or IOT infotainment system. Spotify and the green circle design are registered trademarks of Spotify AB. Not all services are available with all GM connected vehicles. Some apps/services require Internet access and/or a compatible mobile device.

  • Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration. Visit onstar.ca for details and limitations.

  • Requires subscription to OnStar Basic Plan, OnStar Protection Plan, OnStar Security Plan, OnStar Guidance Plan, Remote Access Plan or Premium Access Plan. Services are subject to user terms and limitations and vary by model and/or vehicle configuration. Unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. Visit onstar.ca for more details.

  • Visit onstar.ca for vehicle availability, coverage maps, details and system limitations. Services and connectivity vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions. 4G LTE service available in select markets. Requires active connected vehicle services and a data plan to access the vehicle’s built-in Wi-Fi Hotspot. Accessory power must be active to use the Wi-Fi Hotspot. Data plans provided by AT&T or its local service provider. Credit card is required for purchase.

  • Requires subscription to OnStar Guidance Plan, Premium Access Plan or Navigation Add-On. Connected Navigation and Real-time Points of Interest (POI) only available on properly equipped vehicles. Services are subject to user terms and limitations and vary by model and/or vehicle configuration. Visit onstar.ca for more details.

  • Requires active service plan. Services are subject to user terms and limitations and vary by vehicle model. See onstar.ca for details.

  • Requires subscription to OnStar Guidance Plan, Premium Access Plan, OnStar Safety & Security Plan, or Navigation Add-On. Services are subject to user terms and limitations and vary by model and/or vehicle configuration. Visit onstar.ca for more details. 

  • Requires subscription to OnStar Protection Plan, OnStar Security Plan, OnStar Guidance Plan, Remote Access Plan or Premium Access Plan. U.S., Canada, and Mexico only. Requires select paid plan. Service is designed to locate compatible connected vehicles. Eligibility varies by model and/or vehicle configuration. Functionality varies by mobile device. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. User terms and limitations apply. Visit onstar.ca for details.

  • Available on select Apple and Android devices. Service availability, features and functionality are subject to limitations and vary by model and/or vehicle configuration, device and the plan in which you are enrolled. Device data connection required. Visit onstar.ca for more details.

  • Requires vehicle electrical system (including battery), wireless service and GPS satellite signal to be available and operating for features to function properly. Services are subject to user terms and limitations and vary by model and/or vehicle configuration. Not all vehicles may transmit all crash data. OnStar acts as a link to existing emergency service providers; OnStar acts as a link to existing emergency service providers; OnStar Emergency Advisors are certified by the International Academies of Emergency Dispatch. Roadside service provided by Allstate Roadside Services, and limitations and restrictions apply. Stolen Vehicle Assistance requires armed factory-installed theft-deterrent system and selection of notification communication preference(s); these services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss; additional messaging and data rates may apply. Visit onstar.ca for more details.

  • Requires subscription to a paid OnStar plan. OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data.

  • Requires subscription to OnStar Security Plan, OnStar Guidance Plan or OnStar Safety and Security Plan and an armed GM factory-installed theft-deterrent system. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. Visit onstar.ca for more details.

  • Requires subscription to a paid OnStar plan. OnStar acts as a link to existing emergency service providers.

  • Requires coverage under GM warranty or subscription to a paid OnStar plan. Roadside service provided by Allstate Roadside Services. Limitations and restrictions apply. Coverage required to be able to access this service via the vehicle’s mobile app.

  • Limitations apply. Chevrolet, GMC, Buick and Cadillac vehicles may be eligible for standard connectivity for a limited time to access available connected vehicle services. See onstar.ca for details and further plan limitations. Connected Access does not include emergency or security services. Availability of Connected Access and any of its services is dependent on compatible 4G LTE wireless networks and is also subject to change.

  • Capabilities vary by model and service plan. Visit onstar.ca for vehicle availability. Message and data rates may apply. Requires active service, email address on file and enrollment in Vehicle Diagnostics. Not all issues will deliver alerts. On-Demand Diagnostics requires a paid service plan.

  • Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration. Visit onstar.ca for details and limitations.

  • Additional data plan rates may apply. Available on select GM vehicles with compatible hardware. Third-party trademarks are the property of their respective third-party owners and used under agreement. Requires active connected vehicle services and data plan or connection to an external Wi-Fi Hotspot. Vehicle data plans provided by AT&T or its local service provider. Services are subject to user terms and limitations. Visit onstar.ca for more details.

  • Diagnostic capabilities vary by model and/or vehicle configuration and do not cover all vehicle conditions; requires email address on file and enrollment in Vehicle Diagnostics to receive alerts; additional message and data rates may apply. Tire Pressure Monitoring System required (excludes spare). Does not include emergency or security services. Vehicle Locate is designed to locate compatible connected vehicles and capabilities vary by model and/or vehicle configuration and mobile device; available in U.S., Canada and Mexico only. Remote Key Fob enables services such as remote start (requires GM factory-installed and enabled remote start system), door lock/unlock (requires automatic locks) as well as lights and horn activation. Send-to-Vehicle Navigation requires a GM factory-installed navigation system to send directions to the vehicle. Alexa and Google Assistant are only available in the U.S. and Canada in U.S. English on properly equipped vehicles; some commands are not supported on some vehicles. Services are subject to user terms and limitations. Visit onstar.ca for more details.

  • Requires the OnStar Basic Plan or Remote Access Plan. Service availability, features and functionality are subject to limitations and vary by vehicle, device and location. Device data connection is required. Skill requires account linking to use. Lock/Unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and enabled remote start system. Visit onstar.ca for details and limitations.

  • Requires the OnStar Basic Plan or Remote Access Plan. Service availability, features and functionality are subject to limitations and vary by vehicle, device and location. Device data connection is required. Google Actions require account linking to use. Lock/unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and -enabled remote start system. Visit onstar.ca for details and limitations.

  • Plus applicable taxes and fees. Payment method on file is required for monthly service plans. Packages/pricing/taxes are subject to change.

  • Connected Navigation and Real-time Points of Interest (POI) only available on properly equipped vehicles. Hands-Free Calling minutes are not part of the Premium Access Plan after May 13, 2019; a la carte Hands-Free Calling minutes are available for purchase on properly equipped 2019 model year and older vehicles. Data plans are provided by AT&T or its local service provider. Services are subject to user terms and limitations and vary by model and/or vehicle configuration. Visit onstar.ca for coverage maps, details and system limitations (including geographical and technical restrictions).

  • Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.com for details and limitations.

  • OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data. Roadside service provided by Allstate Roadside Services, and limitations and restrictions apply. Stolen Vehicle Assistance requires armed factory installed theft-deterrent system and selection of notification communication preference(s). These services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. Additional messaging and data rates may apply. Services are subject to user terms and limitations, and vary by vehicle model. Visit onstar.ca for more details.

  • Diagnostic capabilities vary by model and do not cover all vehicle conditions. Additional message and data rates may apply. Requires email address on file and enrollment in Vehicle Diagnostics. Remote Access Plan does not include emergency or security services. Services are subject to user terms and limitations. Visit onstar.ca for more details.

  • Manufacturer's Suggested Retail Price does not include freight, air conditioning charge or tire fee (if applicable). License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. U.S. model shown. Dealers are free to set individual prices. See dealer for details.

  • Manufacturer's Suggested Retail Price, includes freight, $100 air conditioning tax and dealer fees. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. See dealer for details.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Cadillac user experience functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone. Some devices require USB connectivity.

  • Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and iTunes are trademarks for Apple Inc, registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android compatible smartphone running Android 6.0 or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

  • 1. Diagnostic capabilities vary by model and/or vehicle configuration and do not cover all vehicle conditions; requires email address on file and enrollment in Vehicle Diagnostics to receive alerts; additional message and data rates may apply. Tire Pressure Monitoring System required (excludes spare). Does not include emergency or security services. Vehicle Locate is designed to locate compatible connected vehicles and capabilities vary by model and/or vehicle configuration and mobile device; available in U.S., Canada and Mexico only. Remote Key Fob enables services such as remote start (requires GM factory-installed and enabled remote start system), door lock/unlock (requires automatic locks) as well as lights and horn activation. Send-to-Vehicle Navigation requires a GM factory-installed navigation system to send directions to the vehicle. Alexa and Google Assistant are only available in the U.S. and Canada in U.S. English on properly equipped vehicles; some commands are not supported on some vehicles. Services are subject to user terms and limitations. Check here for more details.

    2. Service availability, features and functionality are subject to limitations and vary by vehicle, device, location and active service plan. Device data connection is required. Skill requires account linking to use. Lock/Unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and enabled remote start system. Check here for details and limitations.

    3. Amazon Alexa is an available feature. Requires select service plan, Amazon account, compatible device and data connection. See onstar.ca for details

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see cadillactotalconnect.ca or consult your carrier.

  • The system wirelessly charges one PMA- or Qi- compatible mobile device. To check for phone or device compatibility, see gmtotalconnect.ca.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. See cadillacsupercruise.ca for divided and compatible highways and more information. Requires properly equipped vehicle, active Super Cruise subscription, working electrical system, cell reception and GPS signal.

  • Brembo is a registered trademark of FRENI BREMBO S.P.A.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://my.gm.ca/cadillac/ or see your dealer.

  • Manufacturer's Suggested Retail Price, includes freight, $100 air conditioning tax and dealer fees. License, insurance, registration, fees associated with filing at movable property registry/PPSA, administration fees, duties and taxes extra. Dealers are free to set individual prices. Image may not show the configurable options selected or available on the vehicle U.S. model shown. See dealer for details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see cadillactotalconnect.ca or consult your carrier.

  • Blue calipers not available with Evergreen Metallic exterior colour.

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