BACK TO BLUETOOTH AND WI-FI BACK TO BLUETOOTH AND WI-FI BACK TO BLUETOOTH AND WI-FI

How to icon.

HOW TO PAIR YOUR BLUETOOTH SMARTPHONE 

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: A smartphone with Bluetooth connectivity  

If your vehicle is equipped with available Bluetooth®,† it allows you to make and receive calls and use many of your phone’s features through the vehicle’s infotainment system.†

Here are the instructions for pairing your smartphone to a GM vehicle.

Using the Infotainment Touchscreen

Using Voice Recognition

Note: Be sure you have downloaded the latest software version for your phone. If you have updated your phone and are experiencing issues, try deleting and then reconnecting your phone to the vehicle.

Using the Infotainment Touchscreen
  1. Turn on the vehicle and keep it in Park.
  2. Touch the Phone icon on your vehicle’s touchscreen.
  3. Look for an option on the screen to add or connect a new phone. It may say “Add Phone,” “Pair Device,” “Connect Phone” or “+.”
  4. Go to your phone’s Bluetooth settings, turn Bluetooth on and select your vehicle from the list of options.
  5. Confirm the code shown on the phone matches the code on the infotainment touchscreen.
  6. Touch Pair on the infotainment touchscreen. You may also have to accept the pairing on your device, as well.
  7. If prompted, agree (or disagree) to allow the infotainment system to access your phone’s contacts and messages.
    Note: If you disagree, your contacts and messages will not be downloaded. In this case, you will be able to make calls after pairing by saying a phone number but will not be able to use a contact’s name to make a call.
  8. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls.  

Using Voice Recognition

Turn on the vehicle and keep it in Park.

Voice Control icon.
  1. Press the Push-to-Talk button. After the tone, say “Pair Phone.”
  2. Follow the instructions.  
  3. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls.

To pair another device, simply follow the above instructions again.

Voice Control icon.

RELATED LINKS AND RESOURCES

Bluetooth Device Compatibility Guide

How to Delete and Reconnect Your Phone

Q&As

MY PHONE WON’T AUTOMATICALLY CONNECT TO BLUETOOTH.

Select the phone or vehicle you’d like to connect. In most vehicles, you can only have one active Bluetooth connection at a time when your vehicle is on. Check your phone’s and vehicle’s paired devices lists to see which phone is active. The system defaults to the last paired device used in your vehicle. If that device isn’t active, it goes down the list of paired devices until it finds one that is active.

MY PHONE IS PAIRED BUT WON’T CONNECT TO BLUETOOTH.

Check your phone’s and vehicle’s paired devices lists to ensure that the connection is active. If it is in one of these lists but is not active, simply select the phone or vehicle you’d like to connect. If you are still experiencing issues, you will need to delete and pair again by following the initial pairing instructions.

MY VEHICLE TRIES TO CONNECT TO AN OLD PHONE.

Delete the phone that is no longer in use from your vehicle’s paired devices list.

MY PHONE RANDOMLY UNPAIRS FROM MY VEHICLE.

When you pair a phone with a vehicle, it involves a process of exchanging security credentials to allow your vehicle to gain access to it. An encryption key is generated and if the key is lost by either your phone or the vehicle, they may need to be paired with each other again.

BLUETOOTH IS DROPPING CALLS, DISCONNECTING OR TRANSFERRING BACK TO MY PHONE.

If Bluetooth disconnects, the call in the vehicle may transfer back to the phone in the following situations:

  • If your engine is off, your vehicle may time out of accessory mode to save the battery.
  • If your wireless signal is not strong enough. If the problem continues when you’re no longer in accessory mode or when you have a strong signal, you may need to try deleting your phone from the paired devices list on your vehicle touchscreen and then pairing it again.

LOOKING FOR SOMETHING ELSE?

NEED MORE HELP?

Communicate with one of our specialists.
CONTACT US

To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.

  • ATS Coupe 2015-2019
  • ATS-V Coupe 2016-2019
  • ATS Sedan 2013-2018
  • ATS-V Sedan 2016-2018
  • CT4 2020-2022
  • CT5 and CT5-V 2020-2022
  • CT6 2016-2020
  • CT6-V 2019-2020
  • CTS Coupe 2011-2014
  • CTS-V Coupe 2011-2015
  • CTS Sedan 2014-2019
  • CTS-V Coupe 2016-2019
  • CTS Sport Wagon 2010-2013
  • CTS-V Sport Wagon 2011-2014
  • ELR 2014, 2016
  • Escalade and Escalade ESV 2015-2022
  • SRX 2010-2016
  • XT4 2019-2022
  • XT5 2017-2022
  • XT6 2020-2022
  • XTS 2013-2019
close

You are leaving cadillaccanada.ca

You are leaving cadillaccanada.ca to visit a website that is operated independently and not maintained by General Motors of Canada and where the General Motors of Canada privacy policy does not apply.

This link is provided to you for convenience and does not serve as an endorsement by General Motors of Canada of information or content that you may find on this site.

CONTINUE| CANCEL
About Cookies on this site:
Our site uses cookies and other technologies so that we, and our partners, can remember you and understand how you and other visitors use our site and to provide you with tailored advertisements. If you have any questions and for more information on our digital advertising practices, please refer to the ‘Interest-Based Advertising’ and ‘Cookies & Tracking’ sections of our privacy policy.

 
Close
Close
Close