1. Select the Roadside Assistance tab from the myCadillac App screen.
2. Select a request for fuel delivery, towing or tire change, or to speak with a service agent (fuel delivery not applicable for electric vehicles).
3. Sign in to your myCadillac account or sign in as a guest.
4. Select the vehicle’s colour.
- To request towing service, select from a list of the closest dealers (up to 10) as a drop-off location. Note: If requesting a tire change without a spare tire in the vehicle, you must select towing service.
- To request fuel delivery, select unleaded or diesel fuel.
5. To check your status, select the Roadside Assistance tab on the infotainment screen. You will see the name of the service agent and estimated time of arrival. You can contact the service agent by touching Call Service Agent.
Note: The ETA updates every five minutes.