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ABOUT FAMILY SHARING

Family Sharing allows you to share your eligible GM vehicle information and available connected services^† with your Family Members, without the need to share your sign-in on your account. Add up to 8 additional Family Members to your vehicle(s) and share benefits like remotely starting or unlocking the vehicle,^† checking estimated oil life and fuel/EV range, and more.

How Family Sharing Works

Do you share use of your vehicle with anyone else or have multiple vehicles? If so, Family Sharing is a great feature for you. Each Family Member you invite to your Family Group will use their own sign-in and their own compatible mobile device to access the shared vehicle(s).

You can invite Family Members to your Family Group through My Account or by using the myCadillac mobile app.^† Up to 8 other people, plus you, can be in one group.

As the Family Owner, you maintain full control of the members in the Family Group, vehicles they have access to and the services they have on the vehicles.

What Can Family Members Do?

Family Members can access the shared vehicle(s) to monitor, maintain and use select features or remote commands within the mobile app (services are dependent on vehicle capability and plan). This may allow your Family Member(s) to:

Find your vehicle in real-time using Vehicle Locate^†
Start, stop, lock and unlock your vehicle with Remote Commands
Access energy features, such as EV route planning, for electric vehicles
View or manage your vehicle’s 4G LTE Wi-Fi® Hotspot and password^†
Monitor your vehicle’s health and maintenance^†
View all Family Members with access on this shared account

A Family Member does not have access to your Account or permission to change services, features or plans. The Family Member only has access to the vehicle you shared with them and the services you enabled/purchased for that vehicle.

Important: By inviting a Family Member, you’re sharing your vehicle information with them, so make sure it’s someone you know and trust.

How to Set Up Family Sharing

How to Change Your Name and Contact Information in My Account

How to Add or Remove a Vehicle From My Account

Plans and Services

Payments

Account Notifications

OnStar and Connected Services

My Cadillac Rewards Support

Q&As

CAN FAMILY MEMBERS IN THE FAMILY GROUP MAKE CHANGES TO MY ACCOUNT, VEHICLE, SERVICES OR PURCHASE PLANS?

IS THERE AN ADDITIONAL FEE FOR THIS FEATURE?

There is no additional fee to use this feature. This is an Account feature for your use. By inviting Family Members to your Family Group, you are sharing your vehicle(s) with the services or features you set up on the vehicle(s).

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